My daytime aide company again failed to cover a shift this morning. I had to call my brother Jeff and ask him to come. This after my team leader Janeka tried numerous times to make sure that shift would be covered because she's away.
The company insists it does its best, but if it can't cover a shift, it should at least inform my other aide company. Maybe it does that, but, from my perspective, that doesn't seem to happen.
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